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Shipping Policy

Last updated: September 1, 2026.

Shipping costs and delivery times are clearly communicated prior to order confirmation.

1. Scope

This store is tailored for orders in Spain. Destination coverage (Peninsula, Balearic Islands, Canary Islands, Ceuta, and Melilla) is confirmed during order processing.

2. Pre-Dispatch Review

Submitting an order form registers a request without online payment. Confirmation of receipt does not mean the package has been dispatched. Our team will verify stock availability, address accuracy, shipping costs, and next steps.

3. Shipping Costs

Shipping costs are not added automatically on this site version. They are clearly communicated before any binding purchase commitment. Orders are dispatched only after final approval of all costs.

4. Delivery Estimates

Delivery timeframes begin upon order confirmation, not form submission. Estimated timelines depend on destination and stock availability. Non-working days or extraordinary logistics delays may affect delivery.

5. Delivery Address

Please ensure you provide a complete and accurate delivery address. If you spot an error, contact us immediately with your order ID. Address changes cannot be guaranteed after dispatch.

6. Receipt & Issues

Inspect the outer box upon delivery. Retain packaging, label, and photos if there is external damage or missing items. Contact us at [email protected] quoting your order ID. This does not limit your statutory consumer rights.

7. Storage

Products must be stored according to package labels. Ready-to-drink beverages may require specific refrigeration after opening. Do not accept packages with compromised seals; contact us for immediate assistance.